Clic A red pickup truck pulled up to my house last week at the time of our scheduled appointment to have bed bugs removed from our home. I had no idea it was the exterminator since he was in a regular truck, but this made me happy since "discreet" is part of their name. The man who came in our home was very friendly and very knowledgeable on bed bugs and treatment of bed bugs. He made us feel better about our little pest problem amd explained it can happen to anyone. He explained in great detail what he planned to do in our home and told us how each product and method was supposed to work. We were told they would need to treat a second time exactly a week later to insure the bugs were dead which is standard for most treatments. We left for about four hours while he treated our home and we allowed the home time to dry. Once we were able to look at the work we were very satisfied. I have not seen any live bugs and havent had any bites since the man treated our home and this is only the first treatment. I am very pleased with their customer service and the work they do is very satisfying. Thank you for your kindness and yoir great work, I can sleep better at night now knowing the bugs are gone!